Extra Hygiene & Cleaning Processes Risk Assessment - Covid 19
In these unprecedented times, we at Number 12 Yorkshire Holiday House would like to reassure our guests that your safety and well-being is our number one priority. As of Monday 14th Sep. 2020 our maximum booking size is for 6 people. This rule will not apply to individual households or support bubbles of more than 6 who will still be able to gather together
We are taking bookings and continuing to follow closely all Government and Health Service guidance for COVID 19. Additional measures have been taken to provide the safest possible environment for our guests, our staff and ourselves.
If you have a booking with us or would like to book with us, the following steps will be/have been put in place:
Prior to Check In
Full payment is taken in advance of your stay by bank transfer or card to avoid the need to handle cash, confirmation and receipts are sent by email. You will be able to register on line to prevent the need to do this on arrival.
Guests are encouraged to provide their own PPE – face masks and hand sanitisers etc. kits will be made available at a cost.
You can message us or call us to let us know your estimated time of arrival.
We will be meeting and greeting you outside in the front garden, will be wearing face mask and visor.
The Holiday House
The holiday house will have been cleaned to our own exacting standards avoiding cross contamination including the use of anti viral spays. Different cloths are used for different areas. These are one use only and disposed of.
All remote controls will be sanitised.
Key touch areas such as light switches and other flat surfaces will be cleaned using anti viral sprays.
Mattress protectors and pillow protectors will be applied to the bed freshly laundered for your stay.
Staff will wash/sanitise hands and wear gloves, masks and clean uniform. Gloves will be discarded and fresh ones used as required.
DVD’s and assorted board games and toys are provided in the holiday house, guests must leave any items that have been used during their stay clearly visible for staff to sanitise.
Check-in times will be from 5pm and check-out times will be by 9am to give staff more time to deep clean.
We are using a professional laundry hire company for bedlinen and towels.
We are providing a FREE starter pack for guests with loo rolls, soap, shampoo and antibacterial hand-wash.
Supermarkets and local shops are 2-5 minutes walk away.
Our linen is washed at 72 C at a commercial laundry. All staff there including delivery staff wear PPE and laundry is bagged and returned after a week. This allows any virus risk to be alleviated as far as possible. On return the laundry is stored in our laundry area and not used for a further 3 days.
After departure the entire house will be serviced to the same exacting standards as you have come to expect of us.
Our guests are to leave windows open prior to departure. This is to ensure that there is no air borne virus in the property.
Suspected Covid-19 cases if a guest develops or arrives with Covid-19 symptoms:
if a guest presents themselves with symptoms or Covid19 or is asymptomatic but declares the need to self-isolate, the guest will be advised to check out and return home to self-isolate according to current government guidance. If the guest has acute symptoms, has breathing difficulties, or their life is at potential risk, seek medical help immediately. We will refer the case to ‘NHS Inform’ for further advice on what action to take in the event of a known or suspected case of Covid-19 within the premises.
In addition to our normal cleaning check-list, guidelines to our staff are:
Ventilate the entire house before start cleaning.
Allow fresh air to circulate for at least 20 minutes. Leave all windows open during the entire cleaning process.
Wash hands thoroughly before and after each cleaning.
Use soap and water, and scrub for at least 20 seconds. If that’s not possible, use a hand sanitiser with at least 60% alcohol.
Wear disposable gloves while cleaning.
Gloves are to be thrown out after each cleaning. Hands are immediately washed after gloves are removed.
Stock up on paper towels, disinfectant wipes, and other disposable cleaning supplies.
Any reusable products, machine-wash them at the highest heat setting appropriate for the material.
Cleaning then disinfecting.
Cleaning is when using soap or detergent and water to remove dirt, germs and impurities. Disinfecting refers to the use of chemicals like bleach or alcohol to kill germs. We are doing both as it is the best way to reduce the spread of infection.
Use the right disinfectant.
Diluted household bleach solutions, cleaning products with at least 70% alcohol, and most common disinfectants that are believed to be effective against the corona virus.
Focus on frequently touched surfaces.
Light switches, doorknobs, remote controls, and tap handles are just a few of the areas that need to disinfect. (Check out our list of frequently touched surfaces)
Sofas, rugs, and other soft, porous surfaces.
Carefully remove any visible dirt or grime, then use the appropriate cleaner for the material. Machine-wash items according to the manufacturer’s instructions.
Wash all linens at the highest heat setting recommended by the manufacturer.
That includes bed sheets, mattress covers, hand and bath towels, kitchen towels, and blankets. Wear gloves when handling dirty laundry.
Clean and disinfect laundry baskets and hampers.
Consider using a liner that’s either disposable or machine washable.
Empty the vacuum cleaner after every cleaning.
Disinfect the vacuum cleaner, along with other cleaning appliances like the dishwasher and washing machine.
Remember to check the expiration dates on supplies.
And never mix household bleach with ammonia or other cleaning solutions, as doing so can release toxic gases.
Pay special attention to these frequently touched surfaces.
Fans and lamp chains.
Rubbish and recycling bins.
Ironing boards and irons.
Window sills and window handles.
Appliances: coffee maker, oven,
pressure cooker, toaster, etc.
Cabinet handles and pulls.
Condiments: oil, salt and pepper shakers.
Commonly used spices and containers.
Kitchenware that isn’t
dishwasher safe: ceramic
bowls, kids’ plastic ware.
Shampoo, conditioner, body wash, and soap dispensers.
Showers and bath.
TV’s & remote controls.
This is not an exhaustive list and is subject to changes and updates as the need arises and as a result of new government guidance.
Number 12 Yorkshire Holiday House would like to wish you and your families all the best. Stay safe so you can enjoy your holiday.
If you need any further information or you are worried about anything at all please do not hesitate to contact your hostess Hadeel Cusick
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